Realty One Group Mendez Burk
Lorena & Mauri Faivre
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Terms of Service

Welcome to the website of Realty One Group Mendez Burk. By accessing or using this website at http://www.elpasoresidential.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Website.

1. Website Use

This Website is operated by Realty One Group Mendez Burk to provide information about real estate listings, property searches, and related services in our service area. You may use this Website for personal, non-commercial purposes to search for properties, save listings, request information, schedule showings, and communicate with Realty One Group Mendez Burk or authorized representatives.

You agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Use automated tools to scrape, copy, or reproduce property listings or other content from the Website
  • Interfere with or disrupt the operation of the Website
  • Reproduce, distribute, or display property listing data from this Website for any purpose other than your personal, non-commercial property search

2. Property Listing Information

Property listing data displayed on this Website is provided through an Internet Data Exchange (IDX) program and is supplied by one or more Multiple Listing Service (MLS) providers. Realty One Group Mendez Burk does not guarantee the accuracy, completeness, or timeliness of any listing data. All listing information should be independently verified by the buyer or their representative.

Listing data is intended for the personal, non-commercial use of website visitors and may not be used for any purpose other than identifying potential properties for purchase or lease. Unauthorized use of listing data, including reproduction, redistribution, or commercial exploitation, is strictly prohibited.

3. Account Registration and Property Organizer

Certain features of this Website, including saving favorite properties, saving searches, and receiving listing alerts, require you to create an account through the Property Organizer. When creating an account, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Notify Realty One Group Mendez Burk promptly if you become aware of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

Realty One Group Mendez Burk reserves the right to suspend or terminate your account at any time for any reason, including if we believe you have violated these Terms.

4. Text Messaging (SMS) Terms

If you opt in to receive text messages from Realty One Group Mendez Burk, the following terms apply:

Consent. By checking the SMS opt-in checkbox on any lead capture form and providing your mobile number, you consent to receive marketing text messages and calls from Realty One Group Mendez Burk, including messages about real estate listings, property recommendations, and related services.

Message Frequency. Message frequency varies based on your interactions and property search activity.

Message and Data Rates. Message and data rates may apply. Your carrier's standard messaging and data rates will be charged for SMS communications. Realty One Group Mendez Burk is not responsible for any charges from your mobile carrier.

Opt-Out. You may opt out of receiving text messages at any time by replying STOP to the number from which the text messages are being sent, or by logging into your Property Organizer account and updating your communication preferences. After opting out, you will receive a final confirmation message and will no longer receive SMS messages from Realty One Group Mendez Burk.

Help. For help with text messaging, reply HELP to the number from which the text messages are sent, or contact Realty One Group Mendez Burk using the contact information below.

Carrier Liability. Carriers are not liable for delayed or undelivered messages.

No Sharing of Opt-In Data. Your SMS opt-in data and consent will not be shared with or sold to any third parties for marketing purposes or any purpose unrelated to the services described in these Terms. Your opt-in information is used solely to deliver the text messages you have consented to receive.

5. Communications

By submitting a form on this Website with your contact information, you are consenting for Realty One Group Mendez Burk and authorized representatives to contact you regarding real estate services, including by email, phone, and — if you have separately opted in — text message, even if your number is on the Federal "Do-not-call List."

You may opt out of promotional communications at any time by:

  • Replying STOP to any text message
  • Following the unsubscribe link in any email
  • Contacting Realty One Group Mendez Burk directly using the contact information below

6. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and disclose your personal information. By using this Website, you consent to the practices described in the Privacy Policy.

We do not share, sell, rent, or trade your personal information, including mobile phone numbers and opt-in data, with third parties for marketing purposes.

7. Intellectual Property

All content on this Website, excluding property listing data provided through IDX, is the property of Realty One Group Mendez Burk or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, modify, distribute, or display any content from this Website without prior written consent from Realty One Group Mendez Burk.

8. Third-Party Links

This Website may contain links to third-party websites. Realty One Group Mendez Burk is not responsible for the content, privacy practices, or terms of any third-party websites. Accessing a third-party link is at your own risk, and you should review the terms and privacy policies of any third-party website you visit.

9. Disclaimers

This Website and all content, services, and information provided through it are offered on an "as is" and "as available" basis. Realty One Group Mendez Burk makes no warranties, express or implied, regarding the operation of this Website, the accuracy of property listing data, or the availability of any services.

Realty One Group Mendez Burk does not guarantee that:

  • The Website will be uninterrupted, secure, or error-free
  • Property listing data will be accurate, complete, or current
  • Any results obtained through the Website will be reliable

10. Limitation of Liability

To the fullest extent permitted by law, Realty One Group Mendez Burk shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use this Website, including but not limited to damages for loss of data, loss of opportunity, or any other loss.

11. Changes to These Terms

Realty One Group Mendez Burk reserves the right to modify these Terms at any time. Changes will take effect immediately upon posting to this Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Realty One Group Mendez Burk operates, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Realty One Group Mendez Burk
Address:
5925 Silver Springs Dr Ste A
El Paso, TX79912
Phone: 915-588-0804
Website: Contact Form

What my clients are saying  

Excellent - I want to thank Mauri and Lorena Faivre for their exceptional work and help for helping us make a long time dream in to a reality. Since day one the were on their a game and walked us step by step. Very knowledgeable and no lies just strait to the point. Once again thank you for all your patience and all your help. Will truly recommend you with every one I know. - Verified by RateMyAgent

 

~ Antonio Saldaña

Mauri Faivre 100% recommended. "Very courteous, listened to my concerns, very efficient. When I was ready to list the property he got it on the market. Mauri brought results faster than I expected. His marketing strategies, negotiation skills, and attention to detail made the process easy for me and I couldn't be happier I chose him to list my property. - Verified by RateMyAgent

 

~ Alma Espinoza

Lorena is the Best - If you are looking for a professional, reliable and knowledgeable realtor that will care of you from beginning to end don't loose any time and contact Lorena & her husband Mauri who will take care of you like family - Verified by RateMyAgent

 

~ Juan Marcos Velasco

Amazing customer Service - Very professional and knowledgeable. He facilitate all my requests while I was overseas. I loved working with them. I will definitely work with them again. He responded quickly to any questions I would have during the process. - Verified by RateMyAgent

 

~ Martha Azalia Flores

(Part 1 of 2) - Exceptional Service and Expertise! - We had the pleasure of working with the Faivre’s and they truly exceeded our expectations. From the moment we reached out for assistance until closing, their professionalism and expertise were exemplary. Without a doubt, exceptional service. Their knowledge of the El Paso area was extensive and impressive. They took the time to thoroughly understand our preferences, needs, and budget, ensuring that every property we visited was a potential fit. Their keen eye for detail and ability to identify hidden gems within the market made the entire house-hunting experience a breeze. Throughout the process, their communication skills were unparalleled. They promptly answered all of our questions, kept us informed of any developments, and ensured that we felt supported and informed at every step. Their responsiveness and willingness to go above and beyond to address any concerns or inquiries were truly commendable. - (continued...)

 

~ Ellin - Rodriguez Family

(Part 2) - When it came to negotiations, our agent's expertise shone brightly. They skillfully navigated the complexities of the negotiations advocating for our interests while maintaining professionalism and respect. Their approach + knowledge of market trends allowed us to secure a fantastic deal on the property of our dreams, and we couldn't be happier with the outcome. Their network of professionals, including mortgage lenders and home inspectors, was invaluable. They coordinated with the necessary parties, ensuring a seamless and efficient transaction. It was evident they had cultivated strong relationships, which facilitated the process and minimized any potential obstacles. Their dedication, expertise, and exceptional service transformed what could have been a stressful experience into an exciting and rewarding journey. I wholeheartedly recommend their services to anyone in need of a reliable, knowledgeable, and trustworthy real estate professionals. - Verified by RateMyAgent

 

~ Ellin - Rodriguez Family

(Part 1 of 2) Knowledgeable, very skilled AND wise - There is no doubt whatsoever that any question presented to Mauri will not be left unanswered. You name the topic A-Z, Mauri will never randomly guess, instead he will research and exhaust every possible source of information to provide every detail necessary to make the best decision. I met Mauri in the car business several years back, and we follow each other on social media where I see his expert advice through his posts. The time came for me to approach the possibility of starting to look for the direction I should head in to accomplish my life long goal of buying a new home with my selections to the T! I threw curve balls while drawing out my vision of precisely what I wanted, yet what I wanted to avoid. In a matter of 2 days, Mauri lined up an appt to view the model home I thought worked for me, we viewed it and I confirmed that it wasn’t the one (continued...)

 

~ Sasha Martinez

(Part 2) - ....the next day we had an appt to view an available lot with the perfect time frame and stage for me to step in, guided by BEST. Only 4 months later, everything became a reality and I got the keys. Tears of joy, a smile from ear to ear, and a heart full of gratitude forever is just a little of what I feel to be able to call this home for my 2 little boys and I. Finding what makes a client genuinely happy, and securing future business with pleasure over a salesman’s commission mentality is the greatest reward and it all goes to the best deserving Mauricio Faivre. Buying a home consists of teamwork, not just money and credit qualifications. Time, trust, faith and persistence are the foundation of the teamwork provided by Mauri and Lorena Faivre. Everyone who hints at wanting to look for a new home is going to hear nothing but Mauri & Lore ?? - Verified by RateMyAgent

 

~ Sasha Martinez

Overall an amazing experience - Lorena is very experienced and has the right contacts in the right places to make your home buying experience painless and as smooth as it can be. Strongly recommend considering her as your realtor. You’ll be making a big mistake if you let pass the opportunity of working with her. - Verified by RateMyAgent

 

~ Alejandro Mendoza

EXCEEDS EXPECTATIONS - From the moment Mauri first walked into my home he was already prepared with a list date, price and recommendations of improvements to get top dollar. Never did I imagine/believe things would go as planned. With Mauri you don’t only have a real estate agent, you have 2 and more than real estate knowledge! Sooooo many years of experience in the sales world, is well proven. As I spoke with him about wanting to see what’s out there, what I could afford that satisfied all my wants, came down to finding the right builder who built the home just the way I wanted. Now I even have positive equity cashed out into my savings account. Best Christmas present for my kids and I. In a few more years I’ll do this all over again into a fully customized home ?? thank you Mauri and Lore - Verified by RateMyAgent

 

~ Sasha Martinez

The absolute BEST home-buying experience. 110% recommended - I met Mauri by chance when looking at an open house in west El Paso. I was looking to buy my first house and was overwhelmed by the current market and lack of available homes to buy. Mauri came up to me as a friend first rather than a real estate agent. He immediately won my trust and worked tirelessly to answer my questions and provide options. We looked at many houses and at no point did he pressure me to make any decisions I wasn't sure about. Instead, he gave me my time and space to think things over, and was there for me whenever I had any questions or doubts. Mauri got me into my new house despite being VERY limited options, and he walked me through every single step of the process. He looked out for my best interest and kept me informed throughout the process. Mauri and his wife, Lore, were both a pleasure to work with. Their knowledge & people skills are second to none and I'd highly recommend them! By RateMyAgent

 

~ Daniel Heredia

Great customer service, all process we were updated on the ongoing process - Great double experience, we bought and sell our house with Lorena, excelente customer service - Verified by RateMyAgent

 

~ Arnold Semadeni

Lorena exceeded our expectations as our realtor - Lorena was always available for anything required, she made it possible to arrange all the process of buying a house without difficulties. Even when starting looking for a house she would facilitate the process as soon as possible. She would always answer our questions and concerns. - Verified by RateMyAgent

 

~ Vicky / Ramon

Outstanding individual!! - Mauri, has been very caring, it’s his job, however he cares for his clients. He look for all the details to corrects so the process is smooth. At the beginning we were giving an excel sheet with the process, which help tremendously, there were no surprises. His business partner is awesome she knows all the steps of the transaction. I highly recommend them to others trying to sell or buy a property. - Verified by RateMyAgent

 

~ Socorro Diamondstein

Professional - he knew what he is doing, very happy with service, really recomend him. he has experience on market good comunication. and professional - Verified by RateMyAgent

 

~ Alvaro Ruiz

Super Hero - Mauri went out of his way to help me get the house ready to sale. He supplied me names and phone numbers of handymen that I could trust to clean-up and repair the items that needed attention. He would phone or text me after the open houses to let me know what was going on. He was always available to answer questions or help me with any paperwork. Being available and treating me like a person not like a cash sale. I could count on my Super Hero. - Verified by RateMyAgent

 

~ Linda Cropper

Totally recommended!! - Mauri is highly professional and responsible. I felt very supported and oriented by him during all the process of selling my house and he successfully got the best deal for me! I will definitely contact Mauri in the future. Thank you Mauri! - Verified by RateMyAgent

 

~ Ricardo Ibaven

100% Recomendado. - Desde la primera vez que hablamos con Mauri, fue muy amable y atento. Y nos guio desde el principio hasta el final, fue una fortuna encontrarnos con el. Sinceramente nosotros veíamos muy lejos el sueño de comprar nuestra primera casa. Pero el hizo que nuestro sueño fuera posible. Lo recomendamos 100%. Estamos muy agradecidos. - Verified by RateMyAgent

 

~ Osvaldo Vargas

Investment sale - Estimada Lorena. Muchas gracias a ti por tu gran asesoría en la adquisición de este inmueble. Ya llevamos dos operaciones en menos de 1 año. Eres una gran profesional inmobilaria, tu dominio del mercado es increíble. Te mando un abrazo. - Verified by RateMyAgent

 

~ Eduardo C

Excellent Service by Lorena Faivre - Lorena is an amazing real estate agent with a deep knowledge of the market in El Paso. She supports the client's needs with extraordinary level of attentions to the details, patience and sound judgment. She navigated through complexities that can arise in a real estate deal in a very efficient and effective way. I cannot be more satisfied with the the work she has done for me and I will recommend Lorena to anyone who needs to buy or sell their property. Excellent service! - Verified by RateMy Agent

 

~ D. Rivas

Great Experience with Lorena Faivre - First of all, I would like to give thanks to Ms. Faivre for all her patience and help on our purchase. After 2 years of looking and back and forth we finally pulled the trigger. Ms. Faivre was very knowledgeable and understanding throughout this process. I would highly recommend Ms. Faivre to anyone who asks for my help. - Verified by RateMyAgent

 

~ Mr & Mrs Lozada

PROFESSIONAL SERVICE!! - MAURI WORKED HARD TO FIND THE RIGHT HOUSE AT THE RIGHT PRICE, THANKS FOR A GREAT JOB, WELL RECOMMENDED! - Verified by RateMyAgent

 

~ Adolfo Martinez

Outstanding! Would work with Lorena again in a heartbeat - We are moving to El Paso from the other side of the country for work, and had the fortune to meet and work with Lorena. She helped us all the way in a very difficult process because of the distance. She went above and beyond to check every box in our desire list. We are extremely happy with our new house and we are grateful for Lorena and her team. Without her, we would be lost. - Verified by RateMyAgent

 

~ Ahumada Family

Un gran equipo!! Profesionales y con un conocimiento total del mercado!! - Realmente ha sido una gran experiencia el habernos apoyado en Lorena y Mauricio Fraivre para la venta de nuestra casa. Dos profesionales en toda la extensión de la palabra. Con un conocimiento pleno del mercado y de las necesidades de nosotros como clientes!! Siempre dando el extra Lorena y Mauricio nos apoyaron de principio a fin resolviendo cada duda y situación que se presentó!! Fue una gran bendición el que ellos nos hayan ayudado en la venta de nuestra casa. 100% recomendables!! - Verified by RateMyAgent

 

~ Klemchak Family

Amazing Service! - Lorena was very nice and helpful with the purchase of our new house. She was always trying to find the perfect home for us and answered any questions we had. Lorena took care of our every need. - Verified by RateMyAgent

 

~ Mr & Mrs Aguirre

Excellent service - Mauricio is simply the best. He goes above and beyond the call of duty. Incredibly grateful for his service. - Verified by RateMyAgent

 

~ Erick Klemchak

Exelente servicio una persona muy profesional - Tuvimos mucha comunicación, siempre estuvo al pendiente de cualquier duda, muy disponible. Nos facilito mucho la compra, enseñándonos videos y traduciendo para la elaboración de una muy buena oferta. Indudablemente una persona muy profesional. - Verified by RateMyAgent

 

~ N & G Guerra

Excellent real estate agent! - Lorena is very professional! She was always on top of everything at each step of my property purchase process. Thank you Lorena for helping me make my dream come true! Blessings!!" - Verified by RateMyAgent

 

~ Star Roof Properties

Lorena exceeded my expectations !! - Lorena supported me in every step of the process. She took care of every detail in a way that everything went smooth from the beginning to the end, giving me always smart and profesional advice during the negotiations. If I ever buy or sell a house again, I will not hesitate one second to ask Lorena to be my agent again. - Verified by RateMyAgent

 

~ German C

Fantastic! - Great service, atención and information to detalle and process. Great communication and eficiencias. - Verified by RateMyAgent

 

~ Alma V

Súper Profesional. Lo mejor de lo mejor - Lorena es una agente súper profesional. Tiene un amplio conocimiento del mercado, siempre está vigilando los intereses de su cliente. Y sabe negociar perfectamente en el momento preciso. - Verified by RateMyAgent

 

~ Eduardo C.C.

Excellent service from start to finish!!! - As a new buyer, I was very concern about getting a new house, specially during these tough times of COVID and market volatility. Thanks to Lorena's experience, high professionalism and great knowledge, me and my family got a brand new house of our dreams at a great price and excellent deal. I trust and recommend Lorena's services. In the future, if I am in need of contacting a real state agent, I will certainly, without a question, call her. Thank you Lorena! - Verified by RateMyAgent

 

~ Ricardo Ibaven

Experiencia y amabilidad me consiguió el mejor trato en la casa de mis sueños - Excelente me ayudó paso a paso con mi crédito y toda la información que necesito en cada proceso en lo personal fue mi mejor opción gracias Lorena - Verified by RateMyAgent

 

~ Leanos RV LLC

Wonderful experience - Overall I had a wonderful experience with my agent. She was very knowledge and understood what I was looking for. I would highly recommend. She’s an excellent agent and will help you find your dream home. - Verified by RateMyAgent

 

~ Jacqueline De La Mora

A wonderful and friendly Agent! - Lorena was an absolute pleasure to work with as I bought my first home. She is very responsive and provided the answers to all of my questions while being detail-oriented and very friendly. Lorena had a large number of properties available for consideration in many different price ranges and helped me to successfully navigate the home-buying process. She is fluent in both Spanish and English which was very helpful, as the first language of my fiancé is Spanish while my first language is English. I would absolutely recommend her! - Verified by RateMyAgent

 

~ David Cox

Excellent! - I’m so grateful with Lorena she never give up on finding the perfect home for me and my family. She’s is very professional and charismatic. - Verified by RateMyAgent

 

~ Rosalva Rodriguez

Great experience, Lorena guided us thru all the process; she has a great knwoledge very professional - We went to a lot of houses until we found the right one, Lorena was always very patient and accesible during the time we made our choice. - Verified by RateMyAgent

 

~ Arnaldo Arreola

I felt secure during all the process - I felt like I was her only client and best friend. She took all the time to explain every step to me and show me like 15 houses until I say, "this is the one". Thank you Lore! You are the best. - Verified by RateMyAgent

 

~ Claudia Anchondo

More Reviews

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